Terms and Conditions

Effective Date: June 9th, 2025

Welcome to Soul-Que Hair Craft Braids Curl Salon. By accessing or using our website, www.soul-quehaircraftbraidcurlsalon.com.au ("Website"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our site or making a purchase.

1. General Terms

These Terms apply to all users of the Website, including but not limited to browsers, customers, merchants, and contributors of content. By using this Website, you agree to abide by these Terms.

We reserve the right to modify or change these Terms at any time. Any changes will be posted on this page, and the revised date will be updated accordingly.

2. Account Registration

To make a purchase or access certain features, you may need to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account details
• Notify us immediately of any unauthorized use of your account

You are responsible for all activity under your account, including purchases made by others using your account.

3. Product Availability and Pricing

• All products are subject to availability. We make every effort to ensure that items listed on our Website are available, but we cannot guarantee stock at all times.
• Prices are subject to change without notice. The price of an item is confirmed during checkout, and taxes will be added based on the shipping destination.

4. Order Process

• By placing an order on our Website, you are making an offer to purchase the products listed in your cart. We reserve the right to accept or reject your order for any reason, including but not limited to item availability, errors in pricing, or suspected fraudulent activity.
• Once your order is confirmed, you will receive an email confirming your purchase and shipping details.

5. Payment Terms

• We accept all major credit and debit cards, PayPal, and other secure payment methods available at checkout.
• Payment is due at the time of purchase, and all orders will only be processed once payment is successfully received.

6. Shipping and Delivery

• We ship worldwide and offer various shipping options depending on your location. Shipping fees and estimated delivery times will be provided at checkout.
• We are not responsible for delays caused by customs or postal services.
• You are responsible for providing accurate shipping information. If a package is returned due to incorrect or incomplete address details, you may incur additional shipping costs.

7. Returns and Exchanges

• For our full Return and Exchange Policy, please refer to our [Return Policy] page.
• Items must be unused, in their original condition and packaging, to be eligible for a return.
• Shipping charges for returns are the responsibility of the customer, unless the product is faulty or damaged.

8. Intellectual Property

• All content on the Website, including logos, text, images, videos, and product designs, is the property of Soul-Que Hair Craft Braids Curl Salon and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, or otherwise use any of the content on our Website for commercial purposes without prior written consent.

9. Limitation of Liability

• Soul-Que Hair Craft Braids Curl Salon is not liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our products or services.
• We are also not responsible for any damages to your computer or device resulting from the use of our Website.

10. Privacy and Data Protection

• Your privacy is important to us. For details on how we collect and use your personal data, please refer to our [Privacy Policy].
• By using our Website, you consent to the collection and use of your information as described in our Privacy Policy.

11. Third-Party Links

Our Website may contain links to third-party sites that are not owned or controlled by Soul-Que Hair Craft Braids Curl Salon. We are not responsible for the content, privacy practices, or terms of use of these third-party websites. We encourage you to review the terms and policies of those websites.

12. Indemnity

By using our Website and purchasing our products, you agree to indemnify and hold harmless Soul-Que Hair Craft Braids Curl Salon and its affiliates from any claims, damages, or expenses arising from your violation of these Terms and Conditions or any applicable law.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these Terms will be resolved in the courts located in [your city/state], Australia.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email:info@soul-quehaircraftbraidcurlsalon.com.au
Phone: +61 474-090-796
Address: LOT 87 AIRPORT DR SAIBAI ISLAND QLD 4875 Australia